DN
Dayalan N
1 reviews | Active since Mar 2016
28 Nov 2025, 13:11
Offline
I am very disappointed, I was unable to make any online purchases since this morning.
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Replies (4)0
Replies (4)DN
Dayalan N's updateReviewer Update
29 Nov 2025, 22:58Very disappointed with the level of customer service and the SLA on this complaint. The lady i spoke to was not hearing me as a customer and she was rude. I requested to speak to her manager and no call received. I will close all my accounts due to the pathetic service!
DN
Dayalan N's update29 Nov 2025, 22:58
Reviewer Update
Very disappointed with the level of customer service and the SLA on this complaint. The lady i spoke to was not hearing me as a customer and she was rude. I requested to speak to her manager and no call received. I will close all my accounts due to the pathetic service!
DN
Dayalan N's updateReviewer Update
01 Dec 2025, 11:24Still no call from the manager
DN
Dayalan N's update01 Dec 2025, 11:24
Reviewer Update
Still no call from the manager
DN
Dayalan N's updateReviewer Update
05 Dec 2025, 17:31I have not received a call from the manager in the complaints department and I keep receiving this email with no constructive feedback : I am lodging social media complaints on other platforms, pathetic service !!
Dear Valued Client,
Subject: Update on Your Request
I hope this message finds you well.
Kindly note that your matter is still in progress regarding the Black Friday campaign and feedback will be provided.
Thank you for your patience and understanding.
Kind regards,
Dumisani M
Service Recovery Advisor
Smart Devices: Chief Operating Office
COO Business Unit
***
Dear Valued Client,
Subject: Update on Your Request
I hope this message finds you well.
Kindly note that your matter is still in progress regarding the Black Friday campaign and feedback will be provided.
Thank you for your patience and understanding.
Kind regards,
Dumisani M
Service Recovery Advisor
Smart Devices: Chief Operating Office
COO Business Unit
***
DN
Dayalan N's update05 Dec 2025, 17:31
Reviewer Update
I have not received a call from the manager in the complaints department and I keep receiving this email with no constructive feedback : I am lodging social media complaints on other platforms, pathetic service !!
Dear Valued Client,
Subject: Update on Your Request
I hope this message finds you well.
Kindly note that your matter is still in progress regarding the Black Friday campaign and feedback will be provided.
Thank you for your patience and understanding.
Kind regards,
Dumisani M
Service Recovery Advisor
Smart Devices: Chief Operating Office
COO Business Unit
***
Dear Valued Client,
Subject: Update on Your Request
I hope this message finds you well.
Kindly note that your matter is still in progress regarding the Black Friday campaign and feedback will be provided.
Thank you for your patience and understanding.
Kind regards,
Dumisani M
Service Recovery Advisor
Smart Devices: Chief Operating Office
COO Business Unit
***
DN
Dayalan N's updateReviewer Update
08 Dec 2025, 11:02Still no response or feedback, pathetic service
DN
Dayalan N's update08 Dec 2025, 11:02
Reviewer Update
Still no response or feedback, pathetic service