Offended, going to switch banks soon

Good Day,<br> I am not sure why I am taking the time to write this letter as I thought I will just close and switch my banking to ABSA / Nedbank and be done with it. But I thought to take a 5minutes to write this to see if FNB will care enough to make an effort for me not the change.<br> I bought a property recently and app**** to all the major banks (luckily) and as I got my interest rates back FNB was the HIGHEST of all. Now take into consideration that I am a Platinum account holder, I have credit cards ect which are all paid up and used regularly. I have a vehicle loan but this was not good enough. Also keep in mind that I do not have ANY association with STD bank, ABSA, NEDBANK ect but they still gave me the best initial offer and only after complaining about this did FNB MATCH STD banks offer. What is the point of this letter? Nothing really, just me justifying why I will be switching my home loan (and yes I know if the costs involved to switch to ABSA, but it will pay itself back in +- 2 years) + switching my personal banking as I will not be loyal to something who is not loyal to one back and there is obviously no reason in paying a premium fee for nothing.<br> <br> Regards<br> Victor