O bozza straight Londiwe Mzimela

Exceptional service I have received Londiwe Mzimela after losing trust from FNB .She was really great and even though I was inpatient with her especially when her manager was speaking to her ,requesting that she attends to a meeting while she was busy with me.

She kept her cool very well,I even left laughing at myself and been a happy customer.Thank you for that.

I would never advise anyone to upgrade to private banking as there is a lot of red tape when you would like to downgrade back to premier cheque account.it has taken me one year plus to get someone from fnb to be able to assist me.Londiwe o bozza straight.

I have been billed for a private client account for my credit card and premier for my cheque account whereas I should have been billed one monthly fees not two.can this be credited back to my account as I went to maponya mall to be assisted and to no surprise it was not done correctly as they were more focused to offering me the fnb connect sim or services than assisting me.