1 reviews | Active since Jan 2012
Numerous attempts to cancel dept protection and no conformation
<p>Good day.</p> <p> </p> <p>I still have not received confirmation of the cancellation of the dept protection on my revolving credit and overdraft facilities. This is after many emails to FNB asking for it to be cancelled yet I still keep getting debited each month. </p> <p> </p> <p>Please confirm cancellation before I decide to change banks</p>
Good day Mr. agilepeanut
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. agilepeanut
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***