1 reviews | Active since Jan 2012
Notify your customer
Good day
I would like to express my disappointment with FNB. your systems are offline yet no notification is sent out to the client informing them that there is a problem, was unable to use both my credit card and premier card, could not even login on Online banking. its a slap in the face especially in the public eye when your card is being declined. get your act together please and send out an apology
Good Day
We sincerely apologise for any inconvenience that you may be experiencing
Please be advised that online banking and card purchases was temporally down but our system administrators had corrected the error and we were advised that this was a National problem but we are up and Running.
Again we value you as a client and sincerely apologise for the inconvenience this may have caused you.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
We sincerely apologise for any inconvenience that you may be experiencing
Please be advised that online banking and card purchases was temporally down but our system administrators had corrected the error and we were advised that this was a National problem but we are up and Running.
Again we value you as a client and sincerely apologise for the inconvenience this may have caused you.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)