1 reviews | Active since Aug 2009
Nothing works!!!
<p>Over the past few weeks nothing seems work at FNB.</p> <p> </p> <p>I've asked for an investigate into OTPs from Verified by Visa not getting to me on time, and then get a blanket response.</p> <p>My banker has not responded to me to verify that she has taken this further.</p> <p> </p> <p>I have tried to login to the ******* FNB app which I need to do every month in order to earn ebucks which is BROKEN.</p> <p> </p> <p>Called my banker and cannot get through to another banker because your telephone system is BROKEN.</p> <p> </p> <p>Considering cutting my losses and changing banks because right now I'm paying more for a Private account to get ****** less!!!!</p>
Good Day Srianr,
Thank you for taking my call earlier to acknowledge your posting on hello peter. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Srianr,
Thank you for taking my call earlier to acknowledge your posting on hello peter. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)