Nothing service

After registering as a signatory on the ardleigh close HOA account I requested that internet banking be activated and that any existing users be cancelled. this was initiated more than a month ago and to date I am still not registered on the internet banking profile. <br> <br> The account in question is for a body corporate and water and electricity is paid from it so if I do not make payments timeously there is a chance that the 36 homes in the complex will be switched off. I have explained many times to the employees of FNB but this has had no impact in terms of the urgency of the matter. <br> <br> when I arrived at the Vineyard branch in Claremont I was informed that due to a system constraints the internet banking profile could not be setup. I accepted this but a week and a half later I have received no feedback from the vineyard branch about the progress. I received okay service from the lady assisting but the supposed customer service manager did not greet me when I got there. by virtue of the stare I received from this manager i presumed i was wasting his time.<br> <br> If I am wasting FNB's time I will have to consider a move that will not waste the recipients time.