Nothing more than ******ion
<p>FNB's ebucks reward system is now a ****.</p> <p>Now they force you to log onto a stupid cellphone app at least once a month otherwise you don't earn ebucks. Notwithstanding the fact that I use internet banking regularly. This has been done so that some 3rd party can now earn an income by doing absolutely nothing.</p> <p>Take your ebucks, and shove them up your collective asses. Typical SA company! Greed, greed and more greed!</p>
Good day Mr. scottsman
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Mr. scottsman
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
So, some guy from FNB phones me on Tuesday morning. yadda, yadda, and some more. Apparently the once a month logon to the app is their major criteria to earn ebucks. Not your spend, not the fact that you've been a client of FNB since "forever", not the fact that you use on line banking on a regular basis. No! They want you to use their app. Dictatorial or what?
So, some guy from FNB phones me on Tuesday morning. yadda, yadda, and some more. Apparently the once a month logon to the app is their major criteria to earn ebucks. Not your spend, not the fact that you've been a client of FNB since "forever", not the fact that you use on line banking on a regular basis. No! They want you to use their app. Dictatorial or what?