Nothing is easy NEVER!

<p>I have two flexi fixed deposits, which is maturing, i want to let the money be paid to my CH account but nog close the flexi fixed deposits, i cant seem to do it on the internet for some stupid reason, so i phoned, i stayed on the line for 35mins before being helped, the a lady said i need to speak to online banking got transfered went through all the questions again, then said i need to be transfered to investments, by that time i was boiling.</p> <p>I am sick and tired of everything being so darn difficult, i want my money, open the option on my internet banking or let a consultant phone me, because i really feel that your service stinks!!!!!!!!!!!!!!!!!!!</p> <p>And if this is not sorted out within 5working days, i will take this matter to the banking Ombudsman, as this is pathetic how i should struggle getting my own money.</p>