Nothing but problems with FNB.

I hate FNB now & am going to change to another bank! Not only am I not getting ebucks anymore, but I have not had so much issues with FNB in the 2 years since I joined than I've have in the 30 years with Std Bank... My credit card was cancelled, due to debt review & this item was supposed to have been removed from the FNB app dashboard as this cancellation happened more than 3 months ago.

On 06/11/2021 I had wanted to transfer R1000 from my savings account to my cheque account, but mistakenly transferred to the credit card, again, this item was supposed to have been removed from the FNB app dashboard as this cancellation happened more than 3 months ago as I was advised.

I called in & was advised that I would receive communication by 09/11/2021 as the agent sudmitted a request for the reversal. Since I did not receive any form of communication from FNB I called on 10/11/2021 & was assured that the funds would reflect in my account by 12/11/2021. Today is 13/11/2021 & the funds are not reflecting.

Please assist as I require the funds urgently.