Note of appreciation to FNB

Good day, I would like to share my positive experience with FNB. I have been banking with FNB for over 15 years and have generally been a happy customer (of course, it would be even better if bank charges were a bit friendlier 🤣, but hey…).

In April 2026, I made an online purchase from an international supplier. Unfortunately, although I made payment, the goods were never delivered. I initially accepted this as a loss, but to my surprise, the same supplier went on to *****ulently debit R2.6k from my account ☹️. The first thing that came to mind was—*****!

I immediately contacted FNB’s Disputes and ***** departments regarding the unauthorized transaction. I was asked to complete a form and submit supporting documentation to assist with the investigation, which was expected.

The most amazing part is that FNB successfully refunded me and recovered my money. I am incredibly grateful, as those funds were meant for my exam fees.

Ngiyabonga ***hulu, FNB!!!