1 reviews | Active since Jun 2012
Not worth the switch!!!
<p>So I tried to switch to FNB because apparently their service is fantastic and it's SO EASY to switch. this couldn't be further from the truth!! Still haven't received my credit card, and it has been more than two weeks. No communication to tell me how the process is going, or when I can expect delivery.</p> <p>If I knew FNB's service was worse than my current bank I wouldn't have bothered!!</p> <p>What a dissapointment FNB!!! Bad start to say the least!</p>
Good Day Mrs Prigge,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mrs Prigge,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We’re already liaising with the relevant department to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.
The reference for your complaint ***.
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)