1 reviews | Active since Aug 2012
NOT WORTH EVEN 1 STAR
<p>Me and my husband has been banking with fnb for the last 8 years! We have taken loans with fnb, have investment accounts with fnb, have smart devices and now even went over to FNB connect!</p> <p>My husband CP Steyn has been struggeling for 8 months to get his normal cheque account bank card delivered to his work. After i sent numerous emails demanding SERVICE, He has received it. We have switched from Vodacom to FNB Connect because fnb 2gb data was R95 and now all of the sudden your prices have gone up to R245. Thats more than double???????? And exactly the same as Vodacom prices now. So fnb has just waited so that enough people switch to FNB, to increase their prices with R150. That is **************** and if i dont get feedback from fnb connect regarding FNB *****ing my money, me and my husband will close all our accounts and move to capitec bank by 1st December. Its enough that we pay high bank costs and now this. worst of all i dont even get ebucks anymore and my salary is more than R15 000 pm. FNB sucks big time. I used to love fnb but your service nowadays is up to **** and you just care how to take clients money.</p>
Good day Ms. Du Toit
Thank you for providing us with feedback regarding your service experience with our product offering. We do apologize for the service experience thus far and assure you that we have escalated this matter for urgent attention and resolution.
You will be provided with feedback in due course.
Thanks Regards
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Du Toit
Thank you for providing us with feedback regarding your service experience with our product offering. We do apologize for the service experience thus far and assure you that we have escalated this matter for urgent attention and resolution.
You will be provided with feedback in due course.
Thanks Regards
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
