1 reviews | Active since Jun 2011
Not Willing to Settle
<p>I have been trying to clear my moms credit record. I called FNB as she had an outstanding Credit Card amount that has just been gathering interest. This amount has been handed over to the FNB attorneys. No one at the attorneys or at FNB are willing to assist on negotiating a settlement amount. This seems to be the norm with FNB. Some of the other banks I have managed to get drastically reduced amounts and even original debt amount or that halved for them to get this cleared. You'd think after years of open debt - FNB would be willing to negotiate some sort of settlement. Just very dissapointing that FNB are consitantly NOT the bank "helping" when it comes to tough times.</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Credit card department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the Credit card department who will provide you with feedback.
The reference number is ********** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Well done on not getting back to me and then loading this as a judgement on my mom’s name. It just goes to show when you try and make an effort to get this settled and paid up - FNB just don’t care and then go ahead and then do what they want anyway. It's actually shocking that I posted this over 2 months ago and received 1 call to say that someone will assist and then never heard from them again. If I had left this FNB would have left it too and never raised the judgement. Absolutely shocking FNB!!! I honestly think you are one worst banks. For years, I have kept all my accounts business and personal with you, this has been my last straw, I will be moving all my accounts. I am tired of having to complain to get help. I am over this.
Did you know that ABSA offer their clients 90% discount to settle?
All I was asking for was the original debt amount to settle on behalf of my mom and not your quadrupled inflated interest amount.
VERY DISSAPOINTED CLIENT
Well done on not getting back to me and then loading this as a judgement on my mom’s name. It just goes to show when you try and make an effort to get this settled and paid up - FNB just don’t care and then go ahead and then do what they want anyway. It's actually shocking that I posted this over 2 months ago and received 1 call to say that someone will assist and then never heard from them again. If I had left this FNB would have left it too and never raised the judgement. Absolutely shocking FNB!!! I honestly think you are one worst banks. For years, I have kept all my accounts business and personal with you, this has been my last straw, I will be moving all my accounts. I am tired of having to complain to get help. I am over this.
Did you know that ABSA offer their clients 90% discount to settle?
All I was asking for was the original debt amount to settle on behalf of my mom and not your quadrupled inflated interest amount.
VERY DISSAPOINTED CLIENT