JM
Joseph M

1 reviews | Active since Mar 2014

20 Jun 2017, 10:37

not willing to help

<p>I app**** to have my loans transfered my bank which is fnb hoping that i will be able to save some money as it was to deducted directly my bank and was decline do not get as i was not looking for something extra from my bank just to transfere the other loans from this other instituion </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2017, 12:01
Official

Good Day,

I would like to thank you for taking my call earlier.

Thank you for taking the time to bring this to our attention. We would like to once again apologize for any inconvenience caused.

As per our telephonic conversation a formal complaint has been logged and routed to the relevant department for investigation. I have requested that they provide you with feedback.

Complaints reference number is ***.

Regards,

Complaints Resolution

Naomi Petersen

*** (option one)