1 reviews | Active since Dec 2016
Not willing to assist on a loan
<p>i app**** for a personal loan online, recieved message with refference no 47VI7DF9 </p> <p>i contact the call center line ***spoke to Thokozani, he was not willing to assist me, just refered to me branch for no reason, i app**** because i do not have the time to go the branch, had i wanted to, i would long went to the branch, what is then point of appliying online if i still have to go the branch?</p> <p>i think is very dissapoiting from FNB for such a service!</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)