Not willing to assist

Item: FNB (First National Bank)
Rating: 2
Author: Ian B

During the course of 2 months, I have been to two different branches in an attempt to cancel my bank account. The first time it was a story that they needed to put my funds into a different account. The second time, today, the \system was offline". I am disgusted with FNB and will never bank there again"

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

28 Sept 2015, 08:55

Hello I D G A Beaumont,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 767190.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply28 Sept 2015, 08:55

Official