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misha.v.wyk misha.v.wyk
1 reviews | Active since Jun 2017
20 Mar 2019, 08:22
Not willing to assist
Good day, I made a payment to my credit card on the 22nd of Feb of R2000 thinking that would be for March. FNB then decided to block my account without talking to me. After speaking to multiple people today at their call center it became apparent that they just want to move you over and no one is there to assist.
Could someone please explain to me why my account was blocked without just letting me know i needed to not make payments before the 1st cause it does not count?.
Waiting patiently for assistance.
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FNB (First National Bank)'s replyOfficial
20 Mar 2019, 09:46Good Day Michel van Wyk
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply20 Mar 2019, 09:46
Official
Good Day Michel van Wyk
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***