NOT WILLING TO ASSIST

Morning<br> <br> I have a problem with FNB Westgate I made a deposit of R2000 last year between February and April I called in to the branch the lady asked me for the date I explained to her that I could not remember the date but know it was on a Saturday .She called me back and said they need more info.On Saturday I went into the branch the lady at the counter told to leave all my details I explain to her that I would like to speak to the lady that I spoke over the phone she had such a bad attaidue the lady came I explained again and told her that at that stage of the deposit I was still battling as I am recovering from a stroke she told me that it can take up to three weeks to resolve I called now to ask if they cannot big up on the footage and she tells me they still need the correct time and date please assist as this is a lot of money