TD
Tsholofelo D
1 reviews | Active since Mar 2015
08 May 2019, 10:01
Not what I asked for
On the 6th May went to FNB at eastgate, which we waiting over an hour which is really not a train smash. I went to withdraw money from my Flexi Fixed Investment account so R6000 was available for me to withdraw and I settled for R4000. 00. Was told I would be charged R40. 00 for charges which I agreed on and the money would reflect on my account on the 7th. On the 8th I checked my account cause I was not getting an sms only to find R40.00 was transferred to my account instead of R4000. 00... Why would I go to the bank for R40. 00?
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FNB (First National Bank)'s replyOfficial
09 May 2019, 10:16Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 May 2019, 10:16
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***