SK
Surika K

1 reviews | Active since Jan 2013

02 Apr 2017, 07:26

Not what i am paying for

<p>when one is a private banker and paying a **** load of bank fees, and there is an unothorised debit order, one expects the private banking suite to be able to help. Nooooo not FNB. They cant help!! Pathetic! Ill move to another bank that can assist!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2017, 10:13
Official

Good day Ms. Suri***roe

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***