sK
siya K

1 reviews | Active since Sept 2016

03 Jan 2018, 12:58

NOT VERY HELPFUL!

Its funny how you can never really help when your help is required especially if it does not involve you gaining value in terms of money. I call the premier contact number to advise of my situation of suspecting I may have been ****med during a private sale of my car and person may have paid with a **** cheque and you not even able to give me their details they used to make the deposit. Even after I admit I may have been negligent on my side in realizing that he had not stuck to our terms yet I had hoped a bit more from you than to just tell me we need to wait 10days for cheque to clear and confirm whether it will bounce or cancelled. I guess its wrong to assume your bank has your back or best interest in heart as you have managed to once again disappoint me and let me down. I dont really expect any outcome from this but wanted you (FNB) to know you are a ****ty bank just a bunch of corporate ******* and you may as well join the syndicate of the evil in this world!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jan 2018, 13:38
Official

Hello Dahkc,

We truly regret taking note of your experience and the frustration this has caused.

Thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender