1 reviews | Active since Sept 2016
NOT VERY HELPFUL!
Its funny how you can never really help when your help is required especially if it does not involve you gaining value in terms of money. I call the premier contact number to advise of my situation of suspecting I may have been ****med during a private sale of my car and person may have paid with a **** cheque and you not even able to give me their details they used to make the deposit. Even after I admit I may have been negligent on my side in realizing that he had not stuck to our terms yet I had hoped a bit more from you than to just tell me we need to wait 10days for cheque to clear and confirm whether it will bounce or cancelled. I guess its wrong to assume your bank has your back or best interest in heart as you have managed to once again disappoint me and let me down. I dont really expect any outcome from this but wanted you (FNB) to know you are a ****ty bank just a bunch of corporate ******* and you may as well join the syndicate of the evil in this world!
Hello Dahkc,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
Hello Dahkc,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
