1 reviews | Active since Oct 2016

06 Feb 2020, 15:52

Not user friendly

Not a user-friendly site - no way can one make a general enquiry as one makes a call you are asked for an ID # then told by the *****ic robot you are not a customer

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Feb 2020, 16:17
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***F

Regards

 Hello Peter Complaints Team 

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