1 reviews | Active since Nov 2017
Not updating my credit report
I am so frustrated with credit card department. I settled my account un April & my details are still not updated on credit Buaru I've made several calls & sent numerous emails but I don't get assisted. I lost two deals buying a house due to this account showing that I am 9months in areas where as I settled the account 5months ago. I am so disappointed & discouraged by this because I bank with them & I have been so loyal to them this is so frustrating. How I wish someone can ib authority can take up this as I now lost hope in getting this resolved as I don't know what to do "Im stuck with this paid up letter" I even contacted all credit beaurus un SA they give about 3 months to dispute this.
Good day Bulelwa,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Credit Card and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good day Bulelwa,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Credit Card and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)