EL
Esther L

1 reviews | Active since Jul 2011

08 Nov 2018, 08:58

Not there for help.

I paid money to a hacker on FB, i cannot reverse it as it is *****. So, called *****, did all they said to do. They said an agent will call me within 48 hours. 72 hours later I am still waiting. Trying to call in YET AGAIN to follow up, all FNB nr do not excist.

FNB, you dont really want to help, do you?

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Nov 2018, 09:59
Official
Good Day 
Thank you for bringing this to our attention.

We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide a resolution.
 Feedback will be provided shortly.
I do apologise for any inconvenience caused
***

Regards,

Client Experience Team

Tel number: ***


EL
Esther L's update08 Nov 2018, 10:03
Reviewer Update
So much time had passed, I assume this whole operation was a fail. I am very, very dissapointed in FNB.