Not taking clients seriously

<p>Ive paid or consolidated my accounts with FNB bank and spoke to many consultants for 12 months following up on matter which was sorted out in 03.11.2015 till current 01.01.2017. All that ive consolidated was paid on the same day in 2015 November except FNB but they took the matter very lightly and have ruined my credit record. Ive sent everything they requetsed and now they delaying to clear my name. I was speaking to two consutants by the names of Emma Horniet and L Magadla from FNB they promised to fix the error that was done by FNB but till now the is no response and i must say they have bad attitude in talking to clients again i must say FNB as a bank ruined my credi record and this must be cleared immediatly im under debt counselling because of FNB i cant apply for House because of FNBs fault.</p>