1 reviews | Active since Feb 2017
not sure if I am still gonna bank with FNB -got **********
<p>Please i get clarification on this matter, an amount of R1285 was taken off my minimum earning salary . when enquired through FNB call centre I was told it was for deposits done into my account.These deposits were done at an atm and not inside the bank.According to what I understand atm deposits are "free" , so why was I charged?</p> <p> </p> <p>Am not a happy person as am the only person who works in my home, have two kids to support and have to pay for rent.</p> <p> </p> <p>FNB 's motto is : How can we help you?"</p> <p> </p> <p>Lets see how you can help me ..as m definitely upset</p> <p> </p>
Good day Ms. joy-felicity-barnabas
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. joy-felicity-barnabas
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
thank you, urgently awaiting feedback
thank you, urgently awaiting feedback
