NOT SO EFFICIENT AND NO RESPONSE

I APP**** FOR A BUSINESS ACCOUNT FOR OUR COMPANY (IRON MEN INVESTMENT PTY) ON 27 JANUARY 2015 WITH REFERENCE NUMBER ***. I RECEIVED AN EMAIL STATING THAT I WILL BE CONTACTED SOON WHICH SOME PERSON DID BUT I HAVEN'T HEARD OR RECEIVED ANY FEEDBACK AS TO WHETHER I HAVE AN ACCOUNT AND HOW IT WORKS ETC. <br> <br> I LOGGED A COMPLAINT ON THE FNB WEBSITE ON 09 MAR 2015 (REFERENCE NUMBER: BCX6NLMV) TO WHICH FNB INDICATED THAT THEY WILL RESPOND WITHIN 24 WORKING HOURS. TO THIS DAY I HAVENT RECEIVED ANY FEEDBACK. THIS IS REALLY HORRIBLE SERVICE AND TO THINK THAT I CONVINCED MY BUSINESS PARTNERS THAT WE SHOULD SWITCH FROM STANDARD BANK TO FNB. NOW I LOOK LIKE AN IDIOT THAT PUNTED A BRAND THAT DID NOT DELIVER. JUST LET ME KNOW WHAT DOCUMENTS ARE STILL REQUIRED. ALTERNATIVELY DECLINE OUR APPLICATION SO WE CAN MOVE ON.