Not so easy

<p>I app**** online for an account, everything imaginable has gone wrong since. </p> <p>They had all the wrong details from 2 years ago. They made false promises to get me to join as well.</p> <p>I ended up going into a branch (this defeats the purpose of opening an account online) so they could change all my details and ensure the card worked. I gave them all the relevant documents, I also emailed the documents and gave it to the delivery guys. When they asked me to deposit money into my account I did. The account is FROZEN!!! HOW??? I had to lay a complaint for them to remember to change my debit orders. I am so highly disappointed in FNB. I have not even had the opportunity to use my new account yet. And to top it all they put me on hold for excessively long times. The only good thing I can say is the call center people are nice, even though they are clearly not doing their work right.</p>