AN
Arie N
1 reviews | Active since Aug 2019
19 Aug 2019, 15:35
NOT REVERSING AIRTIME SEND TO WRONG NUMBER
I send Airtime to an incorrect number and the employee at customer service told me it is not reversible. . Please investigate the matter as this is not acceptable from a bank your size and the banking fees we pay to make our life easier.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Aug 2019, 15:50Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Aug 2019, 15:50
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***