NvdM
Nicole van der Merwe
1 reviews | Active since Nov 2014
18 Feb 2016, 11:47
Not responding to online complaints
I logged a complaint on the FNB website on the 3rd February and to date no one has contacted me to discuss my complaint. <br> <br> What is the point of having a website where customers can complain when no one is going to bother answering. <br> <br> My reference number is: 4WOVISEZ
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Feb 2016, 13:22Hello Nicole van der M,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871728.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871728.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Feb 2016, 13:22
Official
Hello Nicole van der M,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871728.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 871728.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)