NOT REINSTATING MY OVERDRAFT LIMITS

Ater the 25th Nov 2015 when I accidently changed my overdraft limits on my online banking application I phoned my private banker Mpho Ramatong and she explained that she can't do anything for me except reapplying for overdraft all over again.I did all that she asked from me and submitted my application.This morning when I phoned Mpho she told me I was declined.....it is so professional that they can't even let me know.Now I am in the negative in my bank account and the bank that I supported for the passed 15 years can't even help me.I am so disappointed but I will recover from this and FNB will loose a lot of money because I am going to go to a different bank.My money wasn't good enough to reinstate my overdraft so my future money will not be good enough.FNB thanks for loosing a good customer