SV
SISANDA V
1 reviews | Active since Aug 2015
11 Sept 2015, 10:13
NOT RECEIVING MY ACCESS/ADVINCE PAYMENT
I have a bond with FNB Housing, when I app**** for my bond at FNB I was told that if I pay extra on my bond the money I'm paying extra I will have an excess to it any time. I decided to pay extra R1000 on my bond every month so that I can use the money whenever in case of emergency, but now when I tried to receive the access money I was told that I cannot receive the money because of my credit profile. What does my credit profile had to do with my money??
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FNB (First National Bank)'s replyOfficial
11 Sept 2015, 11:28Hello svara,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 758847.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 758847.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply11 Sept 2015, 11:28
Official
Hello svara,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 758847.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 758847.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)