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Stacey S

1 reviews | Active since May 2015

26 Jun 2015, 08:30

Not receiving help

There was a unauthorised debit order again my account and yet no one is prepared to help me, How can a bank treat its customers this way? Your are supposed to keep my money safe and now you are just dealing it out to everyone!!! Not happy at all!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2015, 10:23
Official
Hello StaceySauer,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

As per our conversation the matter has been resolved.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)