JH
Janine H
1 reviews | Active since Sept 2017
14 Feb 2019, 15:18
Not receiving ebucks
I have not been receiving any ebucks for months now. I've queried this with FNB but they cannot help me sort it out. This is ridiculous, I'm spending thousand every month and not getting any rewards back. How unfair is this?????
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
15 Feb 2019, 09:54Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply15 Feb 2019, 09:54
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
JH
Janine H's updateReviewer Update
18 Feb 2019, 11:30Still nothing from FNB. I am very upset with your service. I am always promoting your bank to everyone, I am not used to this type of service from you.
JH
Janine H's update18 Feb 2019, 11:30
Reviewer Update
Still nothing from FNB. I am very upset with your service. I am always promoting your bank to everyone, I am not used to this type of service from you.