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Nee N

1 reviews | Active since Jul 2020

20 Jun 2016, 12:32

Not reading emails

<p>I have sended emails about being charged for mechart service that i have canseld, still be charged, debt order not going off due to you not doing your work</p> <p>I have sended a email wanting to close this account more then a month ago, now u sent a email threatening me to close the account and handing over for collecting</p> <p>I will not pay R1507.71 for fees u added incorectly, u had me fooled to long over charging me on fees. U can close the account as requested more then a month ago, i do not want any account with fnb </p> <p>Account nr ********** 7247</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2016, 13:01
Official

Please accept our apologies for the disappointing experience and the unnecessary concern caused.

Thank you for taking our call earlier, as discussed we're already liaising with our Relevant departments to get this sorted out ASAP and will be in touch as soon as the necessary investigations have been done.

The reference for your complaint is 944546.

Kind regards

Complaints Resolution

Daffnie Govender

Email address: **********

Tel number: ********** (option one)