DC
David C
1 reviews | Active since Jul 2013
02 Feb 2015, 10:22
Not protection clients
FNB allowed Digicash to deduct ******* money from clients accounts???DIGICASH R99 at a time Ref numbers are changing every time with deductions how do you stop this.It took me 1 HOUR to get thru to DIGICASH .This is the second time this is happening an nothing is done by FNB???
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FNB (First National Bank)'s replyOfficial
02 Feb 2015, 11:12Hello Dave66,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 615679.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 615679.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply02 Feb 2015, 11:12
Official
Hello Dave66,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 615679.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 615679.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)