1 reviews | Active since Mar 2014
NOT PROFESSIONAL AND NO RESPECT
I bought a phone last week on the 29th of August and was told it has insurance and is covered under warranty etc. Today the 04th of September i lost my phone, when i send an email to advise FNB a consultant by the name of Keegan Kuscus tells me i will not get a replacement.
Good day Thomas,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Thomas,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
*** (option one)