Not possible to get bank statements

1) There is no way to change how frequently you receive your bank statements online - you have to call FNB to ask them to change the frequency. 2) There is no possible way to get your bank statements for previous months if your statements are set to a 4 month cycle. How archaic is your system that not even people in the accounts call centre can generate a statement for me for last month??? 'Transactions history' is not a viable alternative when I need a verified bank statement. You have no idea the consequences on people's lives thanks to your *********** system.