ZK
Zenobia K
1 reviews | Active since Oct 2014
30 Jul 2019, 08:39
Not paying prescribed debt for a loan of more than 10 years ago.
I app**** for a loan in 2007 if not 2006 and this people decided to contact me recently for the repayment of this debt .As far as I am concerned this debt is prescribed , Please remove it from my name
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Replies (2)
FNB (First National Bank)'s replyOfficial
30 Jul 2019, 10:34Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team
FNB (First National Bank)'s reply30 Jul 2019, 10:34
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team
ZK
Zenobia K's updateReviewer Update
05 Aug 2019, 14:05I was contacted today and FNB confirmed the debt is indeed prescribed and my ITC profile will be updated accordingly . Will wait and see after the turn around time of 15 working days as per the our telephonic discussion.
ZK
Zenobia K's update05 Aug 2019, 14:05
Reviewer Update
I was contacted today and FNB confirmed the debt is indeed prescribed and my ITC profile will be updated accordingly . Will wait and see after the turn around time of 15 working days as per the our telephonic discussion.