JR
Jaco R
1 reviews | Active since Sept 2012
13 Apr 2015, 08:14
Not paying me back
On 9 Match 2015 I purchased stuff from GHD Hair. The same day I cancelled the order after I have paid, the transaction was reversed the next day. On 16 March 2015 I phoned GHD for a letter to send to the bank that said the money has been deducted from their accounts. I phoned FNB and send the forms to [Email Removed] - 27 March 2015 \Tebogo Mbele"rep**** to my email and send me more forms to fill in. 9 April I phoned again"
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Apr 2015, 09:25Hello jacoroos001,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 665212.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 665212.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply13 Apr 2015, 09:25
Official
Hello jacoroos001,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 665212.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 665212.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)