JL
Johanna-P Leigh
1 reviews | Active since Jan 2019
10 Jan 2019, 19:49
Not only SHOCKING ... but NO SERVICE at all!
FNB Online Portal Support Service: Absolutely non-existing! No response after several messages 10 days ago! Reached out via email too; NO response - nothing, zilch! And the have the audacity to boast about their service! Shocking! There is NO SERVICE; especially when I need help urgently! Stay far away from them!!!
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Replies (2)JL
Johanna-P Leigh's updateReviewer Update
10 Jan 2019, 19:57Apologies! It is NOT 5 STARS … but should be ZERO STARS!
JL
Johanna-P Leigh's update10 Jan 2019, 19:57
Reviewer Update
Apologies! It is NOT 5 STARS … but should be ZERO STARS!
FNB (First National Bank)'s replyOfficial
11 Jan 2019, 10:32Good Day Johanna
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the description of your complaint and upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Tel number: ***
FNB (First National Bank)'s reply11 Jan 2019, 10:32
Official
Good Day Johanna
We thank you for taking the time to highlight your concerns and in order for us to be able to log a formal complaint can you provide us with the description of your complaint and upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Tel number: ***