NOT ONLY DOES OUR FAMILY HAVE TO DEAL WITH THE LOSS OF DAD BUT ALSO THE DISGUSTING FNB SERVICE

FNB has completely ignored to assist with my dads estate. Below are the emails received and still NO response:

***Q

FNB Home Finance <***> Sep 10, 2020, 12:48 PM (8 days ago) to me

Good Day

We acknowledge receipt of your query and as FNB Home Finance, we would like to thank you for raising this issue with us. Kindly note that the relevant department is attending to your query and will revert with feedback. Regards Feroz Dinat

---------------------------------------------------------------------- Query Reference ***Q

Customer Resolution Centre Attachments Wed, Sep 9, 4:00 PM (9 days ago) to me

Dear Valued Customer

FNB Query reference ***Q has been sent to FNB Home Finance. ***.

A Consultant will contact you within 24-48 Business hours. -------------------------------------------------------------------------

Query Reference ***Q assigned to FNB Home Finance

Customer Resolution Centre Attachments Thu, Sep 10, 12:16 PM (8 days ago) to me

Dear Valued Customer

Your Query Reference Number ***Q been assigned to a Resolution Service consultant in FNB Home Finance.

An investigation into your matter will now be initiated and we will be in-touch with you shortly ---------------------------------------------------------------------------

FW: ***_ESTATE LATE SAMUEL MINNIS - [External Email]

FNB One Account Cancellations Attachments Mon, Aug 31, 1:44 PM to Betty, me

Hi Betty

Kindly see below email for assistance.

Regards

oneaccountcancellations