Not meeting up to expectations and advertised

<p>I am sick and tired of FNB's consultants who are bull****ing me. I am trying to transfer my money from the savings account but I cannot because my savings account has been put on hold. When I called, I was on the phone for like an hour, stupid constultants do not know WHY they are taking me to different lines. I have spent an hour, 1 HOUR doing back and forth for this to be sorted. I did not win. I went to the branch during my precious lunch time. they told me the same story and said am not the first one to complain about this. as is that makes me feel better. I expressed told Thapelo the consultant I want my savings reflecting today into my cheque account because am expecting a credit card debit. That has not been done. I am not talking about the money from the credit card here, I am talking about my savings. This nonsense is not acceptable and never will. This is really hard to believe that FNB FAILED to resolve this today as I needed it to be.</p>