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simone.continental simone.continental
1 reviews | Active since Oct 2016
05 Nov 2018, 18:52
Not living up to your motto!
Clearly my 2 working days vs FNB working days differ, seen as I have requested online on 26 October regarding switching my account but till now I have yet to be contacted. Clearly not living up to your motto of "How can we help you?"
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Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
07 Nov 2018, 12:24Good day Simoné Visser,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your Id Number and FNB account number.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
When responding please select Private Reply, this is to protect your private information from the public or you can email your details to ***
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply07 Nov 2018, 12:24
Official
Good day Simoné Visser,
We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with your Id Number and FNB account number.
Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.
When responding please select Private Reply, this is to protect your private information from the public or you can email your details to ***
Regards,
Hello Peter Complaints Team
Hello Peter Complaints Team
*** (option one)