1 reviews | Active since Jul 2011
Not interested in new business
Because of ABSA's pathetic service, I was in the process of changing to FNB. What a mistake.<br> <br> I have been shunted from pillar to post with nobody showing any interest in getting the new accounts set up, not even the fact that it is a Private Client account. They kept on giving me different phone numbers to call that were non-existent, wrong department or simply the next uninterested person. Even their emails send to me, reflected the incorrect phone numbers. <br> <br> I requested an 'account confirmation letter' and after having to do so twice, received it with 3 mistakes. Even the Credit Card they sent me had my surname spelt wrong. Documents sent to me does not reflect the same amounts as those given telephonically. And so it goes on.<br> <br> If the service starts off this bad, what else is there to do than to shred everything and stay with ABSA.<br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 755496.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 755496.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
