MI
Monday I

1 reviews | Active since Sept 2018

27 Sept 2018, 16:15

Not impressed with FNB

Not happy with FNB Private Client services at all. i have been banking with them for over 5 years, with a salary above 30k been payed into my bank account every month. R385 for bank charges every month as a Private Client and still they can't simply loan me small R5000 overdraft.

So disappointing and thinking of moving my salary to another bank.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Sept 2018, 16:41
Official

Good day Monday Igwe,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)