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faadiel S

1 reviews | Active since May 2013

22 Sept 2016, 14:50

Not impressed

<p>Dear fnb .Please remove the J1 mini samsung handset from the list of available handset to fnb clients .I was approved for one and spoke to the consultant ,only to get a call back the following day stating that it is out of stock .I ordered one for a birthday gift but had to dissapoint some1 due to fnb not updating their catalogue .im really not impressed ,and theirs no confirmation as to when these handsets wil be available again </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Sept 2016, 15:45
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)