Not Impressed

Since moving to FNB Private Clients, I have had nothing but poor service. This is in stark contrast to the people who work for FNB Platinum accounts.<br> <br> I had a banker whose secretary helped me because he never responded. His secretary eventually became my banker and stopped responding to me as well. When I send an email from my online profile, it seems I have a new banker now. He/she hasn't bothered to respond to me either. In desperation, I called the call centre. I held the line for 15 minutes with no answer and eventually hung up.<br> <br> Definitely not recommended.