NOT impressed:(

Went to the branch for overdraft, got it signed and approved, NO FUNDS! Got a Revolving Loan, signed and approved - NO FUNDS!! Branch told me to come back on Monday ***?! Phoned 'Platinum Banking', they sent me across the whole of FNB call centres and after 47min on the phone told me 'your account is new sorry'! Lady from platinum banking then conference called the branch and then the very rude branch manager(from what I could understand) blurted out some nonsense trying to make it sound like this is now my problem and put down the phone in my and the platinum banking lady's ears!!!! After which I asked the platinum banking lady to assist me with cancelling the days transactions and guess what?! CALL ENDED!!! UTTERLY AND TOTALLY UNPROFESSIONAL!!! This bank is worthless when you need them, not worth the paper their misleading adverts are printed on! To think that we have no choice but to trust people like this with our hard earned money!!!